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with WATI and Freshservice?
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Popular Ways to Connect WATI with Freshservice#
Popular WATI and Freshservice Triggers#
Emit new event when a contact is created from an incoming WhatsApp message.
Emit new event when there is an incoming message on your number.
Emit new event for each created solution article. See documentation
Emit new event for each updated solution article. See documentation
Popular WATI and Freshservice Actions#
Overview of WATI#
The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.
Connect WATI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wati: {
type: "app",
app: "wati",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
headers: {
"Accept": `*/*`,
"Authorization": `${this.wati.$auth.access_token}`,
},
})
},
})
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
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