Freshservice

Cloud-based IT Service Management solution

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Freshservice

Freshservice API Integrations

Build and run workflows using the Freshservice API. Use 1000s of source-available triggers and actions across 1400+ apps. Or write custom code to integrate any app or API in seconds.

Overview

Freshservice is a powerful API that allows you to build a wide variety of applications and integrations. Here are just a few examples of what you can build:

  • A custom ticketing system
  • An integration with your company's CRM system
  • A tool to help your team track projects and tasks
  • A system to automate customer support requests
  • And much more!
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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Choose an API to Connect with Freshservice API

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12
of
1400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Beta
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Beta
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Send Message (Advanced) with Discord Webhook API on New Ticket from Freshservice API
Freshservice + Discord Webhook
 
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Add Multiple Rows with Google Sheets API on New Ticket from Freshservice API
Freshservice + Google Sheets
 
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Get Film with SWAPI - Star Wars API on New Ticket from Freshservice API
Freshservice + SWAPI - Star Wars
 
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Chat with OpenAI (ChatGPT) API on New Ticket from Freshservice API
Freshservice + OpenAI (ChatGPT)
 
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Send any HTTP Request with HTTP / Webhook API on New Ticket from Freshservice API
Freshservice + HTTP / Webhook
 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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Authentication

Freshservice uses API keys for authentication. When you connect your Freshservice account, Pipedream securely stores the keys so you can easily authenticate to Freshservice APIs in both code and no-code steps.

Your Freshservice API key is in your Profile > Settings page, below the change password section on the right.

Your domain is displayed in your Freshdesk URL. For example, https://{your_domain_here}.freshservice.com/.