← UpKeep + Bland AI integrations

Analyze Call with Bland AI API on New Purchase Order Event from UpKeep API

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Trigger workflow on
New Purchase Order Event from the UpKeep API
Next, do this
Analyze Call with the Bland AI API
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Getting Started

This integration creates a workflow with a UpKeep trigger and Bland AI action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Purchase Order Event trigger
    1. Connect your UpKeep account
  3. Configure the Analyze Call action
    1. Connect your Bland AI account
    2. Select a Call ID
    3. Configure Goal
    4. Configure Questions
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a purchase order is created.
Version:0.0.2
Key:upkeep-new-purchase-order

UpKeep Overview

The UpKeep API enables users to seamlessly integrate maintenance management tasks with Pipedream's serverless execution platform. By leveraging UpKeep's endpoints, you can automate workflows related to asset tracking, work order management, and preventive maintenance scheduling. The API's capabilities allow for real-time updates on equipment status, automated notifications for maintenance tasks, and data synchronization across maintenance teams and tools.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "upkeep-new-purchase-order",
  name: "New Purchase Order Event",
  description: "Emit new event when a purchase order is created.",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getTitle() {
      return "Pipedream - New Purchase Order";
    },
    getEvents() {
      return [
        "PURCHASE_ORDER_CREATED",
      ];
    },
    getSummary(item) {
      return `New purchase order(ID:${item?.id}, TITLE:${item?.title})`;
    },
    getTime(item) {
      return item?.createdAt ?
        new Date(item?.createdAt).getTime() :
        new Date().getTime();
    },
    getHistoricalEventsFn() {
      return this.app.getPurchaseOrders;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
UpKeepappappThis component uses the UpKeep app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

UpKeep uses OAuth authentication. When you connect your UpKeep account, Pipedream will open a popup window where you can sign into UpKeep and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any UpKeep API.

Pipedream requests the following authorization scopes when you connect your account:

About UpKeep

The #1 Software for Maintenance and Facility Management Teams. UpKeep is the top-rated software designed to revolutionize maintenance and asset management. We provide mobile-first SaaS solutions, Industrial IoT sensors, powerful data analytics, advanced enterprise integrations, and top-notch professional services.

Action

Description:Analyzes an input call, extracting structured data and providing insights. [See the documentation](https://docs.bland.ai/api-v1/post/calls-id-analyze)
Version:0.0.1
Key:bland_ai-analyze-call

Bland AI Overview

The Bland AI API offers a suite of artificial intelligence services, which, when integrated with Pipedream, can automate tasks, analyze data, and enhance applications with machine learning capabilities. Through Pipedream's serverless platform, you can connect Bland AI with various apps to create custom workflows, process data, and respond to events in real time without managing infrastructure.

Action Code

import blandAi from "../../bland_ai.app.mjs";

export default {
  key: "bland_ai-analyze-call",
  name: "Analyze Call",
  description: "Analyzes an input call, extracting structured data and providing insights. [See the documentation](https://docs.bland.ai/api-v1/post/calls-id-analyze)",
  version: "0.0.1",
  type: "action",
  props: {
    blandAi,
    callId: {
      propDefinition: [
        blandAi,
        "callId",
      ],
    },
    goal: {
      propDefinition: [
        blandAi,
        "goal",
      ],
    },
    questions: {
      propDefinition: [
        blandAi,
        "questions",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.blandAi.analyzeCall({
      $,
      callId: this.callId,
      data: {
        goal: this.goal,
        questions: this.questions?.map?.((str) => typeof str === "string"
          ? JSON.parse(str)
          : str),
      },
    });
    $.export("$summary", "Call analyzed successfully");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Bland AIblandAiappThis component uses the Bland AI app.
Call IDcallIdstringSelect a value from the drop down menu.
Goalgoalstring

This is the overall purpose of the call. Provides context for the analysis to guide how the questions/transcripts are interpreted.

Questionsquestionsstring[]

An array of questions to be analyzed for the call. Each question should be an array with two elements: the question text and the expected answer type. Examples: ["Who answered the call?", "human or voicemail"], ["Positive feedback about the product: ", "string"]

Action Authentication

Bland AI uses API keys for authentication. When you connect your Bland AI account, Pipedream securely stores the keys so you can easily authenticate to Bland AI APIs in both code and no-code steps.

About Bland AI

Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human.

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