with UiPath Automation Hub and Freshdesk?
Emit new event when a new automation is published.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Change the category of a specific Idea. See the documentation
The UiPath Automation Hub API allows you to interact with the automation lifecycle management platform. With this API, you can create, manage, and deploy automation tasks using UiPath's comprehensive toolset. On Pipedream, leverage this API to kick off robotic process automation (RPA) workflows, synchronize automation initiatives with your project management tools, or even gather valuable insights on your automations' performance and impact.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uipath_automation_hub: {
type: "app",
app: "uipath_automation_hub",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://automation-hub.uipath.com/api/v1/openapi/authinfo`,
headers: {
Authorization: `Bearer ${this.uipath_automation_hub.$auth.tenant_id}/${this.uipath_automation_hub.$auth.token}`,
"x-ah-openapi-auth": `openapi-token`,
"x-ah-openapi-app-key": `${this.uipath_automation_hub.$auth.app_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})