with Typebot and Freshdesk?
Emit new event when a zapier step is triggered. See the docs
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Typebot is a conversational form builder that allows you to create interactive and engaging forms for data collection. With Typebot API on Pipedream, you can automate the processing of form submissions, synchronize data with other services, and trigger customized workflows. Utilize the data gathered from Typebot in real-time, enrich it with other services, and streamline processes like lead generation, surveys, and feedback collection.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
typebot: {
type: "app",
app: "typebot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://typebot.io/api/users/me`,
headers: {
Authorization: `Bearer ${this.typebot.$auth.api_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})