Create Ticket with DevRev API on New Zapier Step Triggered (Instant) from Typebot API

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New Zapier Step Triggered (Instant) from the Typebot API

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Create Ticket with the DevRev API

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Getting Started#

This integration creates a workflow with a Typebot trigger and DevRev action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Zapier Step Triggered (Instant) trigger
1. Connect your Typebot account
2. Select a Workspace ID
3. Select a Typebot ID
4. Select a Block ID
Configure the Create Ticket action
1. Connect your DevRev account
2. Select a Applies To Part
3. Select one or more Owned By
4. Configure Title
5. Optional- Configure Body
6. Optional- Select one or more Custom Schema Fragments
7. Optional- Select one or more Tags
8. Optional- Select a Rev Organization
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Zapier Step Triggered (Instant) on Typebot

Description:Emit new event when a zapier step is triggered. [See the docs](https://docs.typebot.io/api/subscribe-to-webhook-block)

Version:0.0.1

Key:typebot-zapier-step-triggered

View on GitHub

Typebot Overview#

Typebot is a conversational form builder that allows you to create interactive and engaging forms for data collection. With Typebot API on Pipedream, you can automate the processing of form submissions, synchronize data with other services, and trigger customized workflows. Utilize the data gathered from Typebot in real-time, enrich it with other services, and streamline processes like lead generation, surveys, and feedback collection.

Trigger Code#

import app from "../../typebot.app.mjs";

export default {
  key: "typebot-zapier-step-triggered",
  name: "New Zapier Step Triggered (Instant)",
  description: "Emit new event when a zapier step is triggered. [See the docs](https://docs.typebot.io/api/subscribe-to-webhook-block)",
  type: "source",
  version: "0.0.1",
  dedupe: "unique",
  props: {
    app,
    db: "$.service.db",
    http: "$.interface.http",
    workspaceId: {
      propDefinition: [
        app,
        "workspaceId",
      ],
    },
    typebotId: {
      propDefinition: [
        app,
        "typebotId",
        ({ workspaceId }) => ({
          workspaceId,
        }),
      ],
    },
    blockId: {
      propDefinition: [
        app,
        "blockId",
        ({ typebotId }) => ({
          typebotId,
        }),
      ],
    },
  },
  hooks: {
    async activate() {
      const {
        typebotId,
        blockId,
        http: { endpoint: url },
      } = this;
      await this.app.subscribeToWebhookBlock({
        typebotId,
        blockId,
        data: {
          url,
        },
      });
    },
    async deactivate() {
      const {
        typebotId,
        blockId,
      } = this;
      await this.app.unsubscribeFromWebhookBlock({
        typebotId,
        blockId,
      });
    },
  },
  methods: {
    generateMetadata(resource) {
      const ts = Date.parse(resource.submittedAt);
      return {
        id: ts,
        ts,
        summary: `New Step Submitted at ${resource.submittedAt}`,
      };
    },
  },
  async run({ body }) {
    const meta = this.generateMetadata(body);
    this.$emit(body, meta);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Typebot	`app`	`app`	This component uses the Typebot app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Workspace ID	`workspaceId`	`string`	Select a value from the drop down menu.
Typebot ID	`typebotId`	`string`	Select a value from the drop down menu.
Block ID	`blockId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Typebot uses API keys for authentication. When you connect your Typebot account, Pipedream securely stores the keys so you can easily authenticate to Typebot APIs in both code and no-code steps.

To retrieve your API token,

Navigate to your Typebot account and sign in
Go to “Settings & Members” > “My account” > “API tokens”

About Typebot#

Typebot gives you powerful blocks to create unique chat experiences. Embed them anywhere on your web/mobile apps and start collecting results like magic.

Action#

Create Ticket on DevRev

Description:Creates a new ticket in DevRev. [See the documentation](https://devrev.ai/docs/apis/beta-api-spec#/operations/works-create)

Version:0.0.2

Key:devrev-create-ticket

View on GitHub

DevRev Overview#

The DevRev API bridges the gap between developers and customers, enabling teams to interact with customer data, handle support issues, and integrate with various development workflows. Within Pipedream, you can wield this API to automate tasks like syncing customer feedback with your issue trackers, updating CRM records, or triggering custom notifications based on customer interactions.

Action Code#

import common from "../common/common-work-object.mjs";

export default {
  ...common,
  key: "devrev-create-ticket",
  name: "Create Ticket",
  description: "Creates a new ticket in DevRev. [See the documentation](https://devrev.ai/docs/apis/beta-api-spec#/operations/works-create)",
  version: "0.0.2",
  type: "action",
  props: {
    ...common.props,
    revOrgId: {
      propDefinition: [
        common.props.devrev,
        "revOrgId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getType() {
      return "ticket";
    },
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
DevRev	`devrev`	`app`	This component uses the DevRev app.
Applies To Part	`appliesToPart`	`string`	Select a value from the drop down menu.
Owned By	`ownedBy`	`string[]`	Select a value from the drop down menu.
Title	`title`	`string`	Title of the work object
Body	`body`	`string`	Body of the work object
Custom Schema Fragments	`customSchemaFragments`	`string[]`	Select a value from the drop down menu.
Tags	`tagIds`	`string[]`	Select a value from the drop down menu.
Rev Organization	`revOrgId`	`string`	Select a value from the drop down menu.

Action Authentication#

DevRev uses API keys for authentication. When you connect your DevRev account, Pipedream securely stores the keys so you can easily authenticate to DevRev APIs in both code and no-code steps.

Generate a Personal Access Token (PAT)