Create Ticket with DevRev API

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Create Ticket with the DevRev API

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Getting Started#

Create a workflow to Create Ticket with the DevRev API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the Create Ticket action
1. Connect your DevRev account
2. Select a Applies To Part
3. Select one or more Owned By
4. Configure Title
5. Optional- Configure Body
6. Optional- Select one or more Custom Schema Fragments
7. Optional- Select one or more Tags
8. Optional- Select a Rev Organization
Select a trigger to run your workflow on HTTP requests, schedules or app events
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

Create Ticket with DevRev API on New Requests (Payload Only) from HTTP / Webhook API

HTTP / Webhook + DevRev

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Create Ticket with DevRev API on New Submission from Typeform API

Typeform + DevRev

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Create Ticket with DevRev API on Custom Events from Zoom API

Zoom + DevRev

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Create Ticket with DevRev API on New Submission (Instant) from Jotform API

Jotform + DevRev

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Create Ticket with DevRev API on New Scheduled Tasks from Pipedream API

Pipedream + DevRev

Try it

Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Ticket on DevRev

Description:Creates a new ticket in DevRev. [See the documentation](https://devrev.ai/docs/apis/beta-api-spec#/operations/works-create)

Version:0.0.2

Key:devrev-create-ticket

View on GitHub

Code#

import common from "../common/common-work-object.mjs";

export default {
  ...common,
  key: "devrev-create-ticket",
  name: "Create Ticket",
  description: "Creates a new ticket in DevRev. [See the documentation](https://devrev.ai/docs/apis/beta-api-spec#/operations/works-create)",
  version: "0.0.2",
  type: "action",
  props: {
    ...common.props,
    revOrgId: {
      propDefinition: [
        common.props.devrev,
        "revOrgId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getType() {
      return "ticket";
    },
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
DevRev	`devrev`	`app`	This component uses the DevRev app.
Applies To Part	`appliesToPart`	`string`	Select a value from the drop down menu.
Owned By	`ownedBy`	`string[]`	Select a value from the drop down menu.
Title	`title`	`string`	Title of the work object
Body	`body`	`string`	Body of the work object
Custom Schema Fragments	`customSchemaFragments`	`string[]`	Select a value from the drop down menu.
Tags	`tagIds`	`string[]`	Select a value from the drop down menu.
Rev Organization	`revOrgId`	`string`	Select a value from the drop down menu.

Authentication#

DevRev uses API keys for authentication. When you connect your DevRev account, Pipedream securely stores the keys so you can easily authenticate to DevRev APIs in both code and no-code steps.

Generate a Personal Access Token (PAT)