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with Twilio and Zoho Assist?
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Popular Ways to Connect Twilio with Zoho Assist#
Popular Twilio and Zoho Assist Triggers#
Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.
Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.
Popular Twilio and Zoho Assist Actions#
Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation
Create a remote support or screen sharing session. See the documentation
Fetch the reports of previously conducted sessions. See the documentation
Check if user-provided token is correct. See the documentation
Overview of Twilio#
Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.
Connect Twilio#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twilio: {
type: "app",
app: "twilio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twilio.com/2010-04-01/Accounts.json`,
auth: {
username: `${this.twilio.$auth.AccountSid}`,
password: `${this.twilio.$auth.AuthToken}`,
},
})
},
})
Overview of Zoho Assist#
The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.
Connect Zoho Assist#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_assist: {
type: "app",
app: "zoho_assist",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://assist.${this.zoho_assist.$auth.base_api_url}/api/v2/user`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_assist.$auth.oauth_access_token}`,
},
})
},
})
Community Posts#
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