Integrate the Twilio API with the Salesforce API

Setup the Twilio API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Twilio and Salesforce remarkably fast. Free for developers.

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Popular Ways to Connect Twilio with Salesforce#

Make a Phone Call with Twilio API on New Deleted Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + Twilio

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Make a Phone Call with Twilio API on New Outbound Message (Instant) from Salesforce API

Salesforce + Twilio

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Make a Phone Call with Twilio API on New Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + Twilio

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Make a Phone Call with Twilio API on New Updated Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + Twilio

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Add Contact to Campaign with Salesforce API on New Incoming SMS (Instant) from Twilio API

Twilio + Salesforce

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Popular Twilio and Salesforce Triggers#

New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

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New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

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New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

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New Recording from the Twilio API

Emit new event when a new call recording is created

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New Transcript Created from the Twilio API

Emit new event when a new call transcript is created

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Popular Twilio and Salesforce Actions#

Make a Phone Call with the Twilio API

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

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Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Check Verification Token with the Twilio API

Check if user-provided token is correct. See the documentation

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Twilio#

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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