People Enrichment with Apollo.io API on New Updated Conversations from Trustpilot (Customer) API

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New Updated Conversations from the Trustpilot (Customer) API

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People Enrichment with the Apollo.io API

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Getting Started#

This integration creates a workflow with a Trustpilot (Customer) trigger and Apollo.io action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Updated Conversations trigger
1. Connect your Trustpilot (Customer) account
2. Configure timer
3. Optional- Select a Business Unit ID
Configure the People Enrichment action
1. Connect your Apollo.io account
2. Optional- Configure First Name
3. Optional- Configure Last Name
4. Optional- Configure Name
5. Optional- Configure Email
6. Optional- Configure Hashed Email
7. Optional- Configure Organization Name
8. Optional- Configure Domain
9. Optional- Select a Person ID
10. Optional- Configure LinkedIn URL
11. Optional- Configure Reveal Personal Emails
12. Optional- Configure Reveal Phone Number
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Updated Conversations on Trustpilot (Customer)

Description:Emit new event when an existing conversation is updated with new messages on Trustpilot. This source periodically polls the Trustpilot API to detect conversations that have received new messages. Each event contains updated conversation details including participants, subject, message count, and latest update timestamp. Useful for tracking ongoing customer interactions, ensuring timely responses to follow-up messages, and maintaining conversation continuity.

Version:0.0.3

Key:trustpilot-updated-conversations

View on GitHub

Trustpilot (Customer) Overview#

The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.

Trigger Code#

import {
  SORT_OPTIONS,
  SOURCE_TYPES,
} from "../../common/constants.mjs";
import common from "../common/polling.mjs";

export default {
  ...common,
  key: "trustpilot-updated-conversations",
  name: "New Updated Conversations",
  description: "Emit new event when an existing conversation is updated with new messages on Trustpilot. This source periodically polls the Trustpilot API to detect conversations that have received new messages. Each event contains updated conversation details including participants, subject, message count, and latest update timestamp. Useful for tracking ongoing customer interactions, ensuring timely responses to follow-up messages, and maintaining conversation continuity.",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getSourceType() {
      return SOURCE_TYPES.UPDATED_CONVERSATIONS;
    },
    getPollingMethod() {
      return "getConversations";
    },
    getPollingParams() {
      return {
        businessUnitId: this.businessUnitId,
        limit: 100,
        sortBy: SORT_OPTIONS.UPDATED_AT_DESC,
        offset: 0,
      };
    },
    generateSummary(item) {
      const participantName = item.participants?.[0]?.displayName ||
                             item.consumer?.displayName ||
                             "Anonymous";
      const subject = item.subject || item.title || "Conversation";
      const businessUnit = item.businessUnit?.displayName || this.businessUnitId || "Unknown";
      const messageCount = item.messageCount || item.messages?.length || "Unknown";

      return `Conversation "${subject}" updated by ${participantName} (${messageCount} messages) - ${businessUnit}`;
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Trustpilot (Customer)	`trustpilot`	`app`	This component uses the Trustpilot (Customer) app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Business Unit ID	`businessUnitId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Trustpilot (Customer) uses OAuth authentication. When you connect your Trustpilot (Customer) account, Pipedream will open a popup window where you can sign into Trustpilot (Customer) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Trustpilot (Customer) API.

Pipedream requests the following authorization scopes when you connect your account:

About Trustpilot (Customer)#

Read reviews. Write reviews. Find companies you can trust.

Action#

People Enrichment on Apollo.io

Description:Enriches a person's information, the more information you pass in, the more likely we can find a match. [See the documentation](https://apolloio.github.io/apollo-api-docs/?shell#people-enrichment)

Version:0.0.8

Key:apollo_io-people-enrichment

View on GitHub

Apollo.io Overview#

The Apollo.io API on Pipedream enables you to automate sales processes by giving you programmatic access to your Apollo.io data. Through this API, you can manage leads, contacts, and opportunities, or sync data with your CRM. Pipedream's serverless platform allows you to connect Apollo.io with hundreds of other apps to automate workflows like lead enrichment, data syncing between apps, and triggering personalized communication based on prospect actions.

Action Code#

import app from "../../apollo_io.app.mjs";

export default {
  key: "apollo_io-people-enrichment",
  name: "People Enrichment",
  description: "Enriches a person's information, the more information you pass in, the more likely we can find a match. [See the documentation](https://apolloio.github.io/apollo-api-docs/?shell#people-enrichment)",
  type: "action",
  version: "0.0.8",
  props: {
    app,
    firstName: {
      type: "string",
      label: "First Name",
      description: "The person's first name",
      optional: true,
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "The person's last name",
      optional: true,
    },
    name: {
      type: "string",
      label: "Name",
      description: "The full name of the person",
      optional: true,
    },
    email: {
      type: "string",
      label: "Email",
      description: "The person's email",
      optional: true,
    },
    hashedEmail: {
      type: "string",
      label: "Hashed Email",
      description: "The hashed email of the person. The email should adhere to either the MD5 or SHA-256 hash format. Example: `8d935115b9ff4489f2d1f9249503cadf` (MD5) or `97817c0c49994eb500ad0a5e7e2d8aed51977b26424d508f66e4e8887746a152` (SHA-256)",
      optional: true,
    },
    organizationName: {
      type: "string",
      label: "Organization Name",
      description: "The person's company name",
      optional: true,
    },
    domain: {
      type: "string",
      label: "Domain",
      description: "The domain name for the person's employer. This can be the current employer or a previous employer. Do not include `www.`, the `@` symbol, or similar. Example: `apollo.io` or `microsoft.com`",
      optional: true,
    },
    personId: {
      type: "string",
      label: "Person ID",
      description: "The Apollo ID for the person",
      optional: true,
      async options({ page }) {
        const { people } = await this.peopleSearch({
          params: {
            page: page + 1,
          },
        });
        return people?.map(({
          id: value, name: label,
        }) => ({
          value,
          label,
        })) || [];
      },
    },
    linkedinUrl: {
      type: "string",
      label: "LinkedIn URL",
      description: "The URL for the person's LinkedIn profile",
      optional: true,
    },
    revealPersonalEmails: {
      type: "boolean",
      label: "Reveal Personal Emails",
      description: "Set to `true` if you want to enrich the person's data with personal emails",
      optional: true,
    },
    revealPhoneNumber: {
      type: "boolean",
      label: "Reveal Phone Number",
      description: "Set to `true` if you want to enrich the person's data with all available phone numbers, including mobile phone numbers",
      optional: true,
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.revealPhoneNumber) {
      props.webhookUrl = {
        type: "string",
        label: "Webhook URL",
        description: "Enter the webhook URL that specifies where Apollo should send a JSON response that includes the phone number you requested. Required if \"Reveal Phone Number\" is set to `true`",
      };
    }
    return props;
  },
  methods: {
    peopleSearch(args = {}) {
      return this.app.post({
        path: "/people/search",
        ...args,
      });
    },
    peopleEnrichment(args = {}) {
      return this.app.post({
        path: "/people/match",
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      peopleEnrichment,
      firstName,
      lastName,
      name,
      email,
      hashedEmail,
      organizationName,
      domain,
      personId,
      linkedinUrl,
      revealPersonalEmails,
      revealPhoneNumber,
      webhookUrl,
    } = this;

    const response = await peopleEnrichment({
      step,
      data: {
        first_name: firstName,
        last_name: lastName,
        name,
        email,
        hashed_email: hashedEmail,
        organization_name: organizationName,
        domain,
        id: personId,
        linkedin_url: linkedinUrl,
        reveal_personal_emails: revealPersonalEmails,
        reveal_phone_number: revealPhoneNumber,
        webhook_url: webhookUrl,
      },
    });

    step.export("$summary", `Successfully enriched person with ID ${response.person.id}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Apollo.io	`app`	`app`	This component uses the Apollo.io app.
First Name	`firstName`	`string`	The person's first name
Last Name	`lastName`	`string`	The person's last name
Name	`name`	`string`	The full name of the person
Email	`email`	`string`	The person's email
Hashed Email	`hashedEmail`	`string`	The hashed email of the person. The email should adhere to either the MD5 or SHA-256 hash format. Example: `8d935115b9ff4489f2d1f9249503cadf` (MD5) or `97817c0c49994eb500ad0a5e7e2d8aed51977b26424d508f66e4e8887746a152` (SHA-256)
Organization Name	`organizationName`	`string`	The person's company name
Domain	`domain`	`string`	The domain name for the person's employer. This can be the current employer or a previous employer. Do not include `www.`, the `@` symbol, or similar. Example: `apollo.io` or `microsoft.com`
Person ID	`personId`	`string`	Select a value from the drop down menu.
LinkedIn URL	`linkedinUrl`	`string`	The URL for the person's LinkedIn profile
Reveal Personal Emails	`revealPersonalEmails`	`boolean`	Set to `true` if you want to enrich the person's data with personal emails
Reveal Phone Number	`revealPhoneNumber`	`boolean`	Set to `true` if you want to enrich the person's data with all available phone numbers, including mobile phone numbers

Action Authentication#

Apollo.io uses API keys for authentication. When you connect your Apollo.io account, Pipedream securely stores the keys so you can easily authenticate to Apollo.io APIs in both code and no-code steps.

About Apollo.io#

The leading data-first sales acceleration platform

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People Enrichment with Apollo.io API on New Updated Conversations from Trustpilot (Customer) API

Pipedream makes it easy to connect APIs for Apollo.io, Trustpilot (Customer) and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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