Trengo

Customer service software

Integrate the Trengo API with the Salesforce (REST API) API

Setup the Trengo API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate Trengo and Salesforce (REST API) remarkably fast. Free for developers.

Add Contact to Campaign with Salesforce (REST API) API on New Inbound Message Event from Trengo API
Trengo + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Internal Note Event from Trengo API
Trengo + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Outbound Message Event from Trengo API
Trengo + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Phone Call Ended Event from Trengo API
Trengo + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Phone Call Missed Event from Trengo API
Trengo + Salesforce (REST API)
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Add Contact to Campaign with the Salesforce (REST API) API

Adds an existing contact to an existing campaign. See Event SObject and Create Record

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Add Lead to Campaign with the Salesforce (REST API) API

Adds an existing lead to an existing campaign. See Event SObject and Create Record

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Salesforce (REST API)

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce (REST API)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})