with Timekit and Freshdesk?
Emit new event when a booking has a specific state. See the docs
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Timekit is a flexible booking and resource management API that enables developers to create and manage appointments and calendars. With Timekit, you can automate the scheduling process, sync calendars, manage bookings, and craft customized booking experiences. Using Pipedream, you can leverage Timekit to create efficient workflows that automate scheduling-related tasks, trigger actions based on calendar events, and integrate with various other services for a seamless operational ecosystem.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
timekit: {
type: "app",
app: "timekit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.timekit.io/v2/users`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: ``,
password: `${this.timekit.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})