with Telegram and SupportBee?
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The Telegram Bot API allows you to build bots that can interact with users on the Telegram platform. Using Pipedream, you can automate messaging, handle commands, and trigger actions based on conversations or alerts. Pipedream's serverless execution model enables you to create complex workflows involving Telegram messages without managing any infrastructure. With Pipedream's integration, you can process inbound messages, send outbound notifications, and connect the Telegram Bot API with numerous other services to create powerful automation solutions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
telegram_bot_api: {
type: "app",
app: "telegram_bot_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
})
},
})
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})