SupportBee

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Integrate the SupportBee API with the MySQL API

Setup the SupportBee API trigger to run a workflow which integrates with the MySQL API. Pipedream's integration platform allows you to integrate SupportBee and MySQL remarkably fast. Free for developers.

Create Row with MySQL API on New Agent Reply from SupportBee API
SupportBee + MySQL
 
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Create Row with MySQL API on New Comment from SupportBee API
SupportBee + MySQL
 
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Create Row with MySQL API on New Customer Reply from SupportBee API
SupportBee + MySQL
 
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Create Row with MySQL API on New Ticket from SupportBee API
SupportBee + MySQL
 
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Create Ticket with SupportBee API on New Column from MySQL API
MySQL + SupportBee
 
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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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New Ticket from the SupportBee API

Emit new event on each new ticket.

 
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New Column from the MySQL API

Emit new event when you add a new column to a table. See the docs here

 
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Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Create Row with the MySQL API

Adds a new row. See the docs here

 
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Delete Row with the MySQL API

Delete an existing row. See the docs here

 
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Execute Query with the MySQL API

Find row(s) via a custom query. See the docs here

 
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Execute Raw Query with the MySQL API

Find row(s) via a custom raw query. See the documentation

 
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Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of MySQL

The MySQL application on Pipedream enables direct interaction with your MySQL databases, allowing you to perform CRUD operations—create, read, update, delete—on your data with ease. You can leverage these capabilities to automate data synchronization, report generation, and event-based triggers that kick off workflows in other apps. With Pipedream's serverless platform, you can connect MySQL to hundreds of other services without managing infrastructure, crafting complex code, or handling authentication.

Connect MySQL

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import mysql from '@pipedream/mysql';

export default defineComponent({
  props: {
    mysql,
  },
  async run({steps, $}) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/mysql

    const queryObj = {
      sql: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.mysql.executeQuery(queryObj);
    return rows;
  },
});