Integrate the SupportBee API with the MongoDB API

Setup the SupportBee API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate SupportBee and MongoDB remarkably fast. Free for developers.

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Popular Ways to Connect SupportBee with MongoDB#

Create New Document with MongoDB API on New Agent Reply from SupportBee API

SupportBee + MongoDB

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Create New Document with MongoDB API on New Comment from SupportBee API

SupportBee + MongoDB

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Create New Document with MongoDB API on New Customer Reply from SupportBee API

SupportBee + MongoDB

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Create New Document with MongoDB API on New Ticket from SupportBee API

SupportBee + MongoDB

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Create Ticket with SupportBee API on New Collection from MongoDB API

MongoDB + SupportBee

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Popular SupportBee and MongoDB Triggers#

New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

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New Comment from the SupportBee API

Emit new event on each new comment.

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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

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New Ticket from the SupportBee API

Emit new event on each new ticket.

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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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Popular SupportBee and MongoDB Actions#

Create Ticket with the SupportBee API

Creates a client. See docs here

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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

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Find Document with the MongoDB API

Finds a document by a query filter. See the documentation

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Overview of SupportBee#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

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