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Integrate the SupportBee API with the HelpDesk API
Setup the SupportBee API trigger to run a workflow which integrates with the HelpDesk API. Pipedream's integration platform allows you to integrate SupportBee and HelpDesk remarkably fast. Free for developers.
Overview of SupportBee#
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
Connect SupportBee#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
Connect HelpDesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpdesk: {
type: "app",
app: "helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpdesk.com/v1/agents`,
headers: {
"content-type": `application/json`,
},
auth: {
username: `${this.helpdesk.$auth.account_id}`,
password: `${this.helpdesk.$auth.access_token}`,
},
})
},
})
Start for free — no credit card required
Watch a demo
Trusted by 1,000,000+ developers from startups to Fortune 500 companies