SugarCRM
SugarCRM is the CRM platform that makes the hard things easier. With Sugar, you let the platform do the work—no blind spots, no busy work, and no roadblocks.
Integrate the SugarCRM API with the Zendesk API
Setup the SugarCRM API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SugarCRM and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular SugarCRM and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of SugarCRM#
The SugarCRM API unlocks the potential to streamline customer relationship management by automating interactions and data flow between SugarCRM and other platforms. With Pipedream, you can harness this API to create serverless workflows that react to CRM events, synchronize data, or trigger actions based on predefined conditions. Pipedream's no-code platform simplifies connecting SugarCRM to hundreds of other apps, enabling non-technical users to build complex integrations with ease.
Connect SugarCRM#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sugarcrm_: {
type: "app",
app: "sugarcrm_",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.sugarcrm_.$auth.domain}/rest/v11_20/me`,
headers: {
Authorization: `Bearer ${this.sugarcrm_.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies