SugarCRM API Integrations

Build and run workflows using the SugarCRM API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.

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Overview#

The SugarCRM API unlocks the potential to streamline customer relationship management by automating interactions and data flow between SugarCRM and other platforms. With Pipedream, you can harness this API to create serverless workflows that react to CRM events, synchronize data, or trigger actions based on predefined conditions. Pipedream's no-code platform simplifies connecting SugarCRM to hundreds of other apps, enabling non-technical users to build complex integrations with ease.

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sugarcrm_: {
      type: "app",
      app: "sugarcrm_",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.sugarcrm_.$auth.domain}/rest/v11_20/me`,
      headers: {
        Authorization: `Bearer ${this.sugarcrm_.$auth.oauth_access_token}`,
      },
    })
  },
})

Example Use Cases#

Sync Contacts to Google Sheets: Automatically export new or updated contacts from SugarCRM to a Google Sheet for easy sharing and data analysis. This workflow triggers each time a contact is created or modified in SugarCRM.
Customer Support Ticket Creation: Create a support ticket in a tool like Zendesk or Help Scout whenever a case is updated in SugarCRM with a specific status, ensuring that customer support is promptly notified and can act quickly.
Lead Score Enhancement with Clearbit: Enrich lead data in SugarCRM by pulling in additional information from Clearbit whenever a new lead is added. Use the enriched data to score and prioritize leads more effectively for sales follow-up.

Authentication#

Name Slug: sugarcrm_

SugarCRM uses OAuth authentication. When you connect your SugarCRM account, Pipedream will open a popup window where you can sign into SugarCRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any SugarCRM API.

Pipedream requests the following authorization scopes when you connect your account:

OAuth Request Configurations:

accessToken
POST{{custom_fields.domain}}/rest/v11_20/oauth2/tokencontent-type: application/json
client_id=sugar&client_secret=&grant_type=password&platform=custom&username={{custom_fields.email}}&password={{custom_fields.password}}
refreshToken
POST{{custom_fields.domain}}/rest/v11_20/oauth2/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
client_id=sugar&client_secret={{oauth.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}&username={{custom_fields.email}}&password={{custom_fields.password}}

Start for free — no credit card required

Watch a demo

SugarCRM

SugarCRM API Integrations

Build and run workflows using the SugarCRM API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.