What do you want to automate
with Speak AI and Freshdesk?
Prompt, edit and deploy AI agents that connect to Speak AI, Freshdesk and 2,500+ other apps in seconds.
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Popular Ways to Connect Speak AI with Freshdesk#
Popular Speak AI and Freshdesk Triggers#
Emit new event when a new media file is created. Useful for initiating workflows based on new media intake. See the documentation
Emit new event when a new text is analyzed. Useful for initiating workflows based on new text analysis. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Speak AI and Freshdesk Actions#
Analyzes a block of text for key insights, sentiment, and keyword extraction using Speak Ai's NLP engine. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Retrieve the full transcription of a processed media file. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Connect Speak AI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
speak_ai: {
type: "app",
app: "speak_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.speakai.co/v1/admin/users`,
headers: {
"x-speakai-key": `${this.speak_ai.$auth.api_key}`,
"x-access-token": `${this.speak_ai.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies