SolarWinds Service Desk

A modern IT service management (ITSM) solution to eliminate barriers to employee support services.

Integrate the SolarWinds Service Desk API with the Node API

Setup the SolarWinds Service Desk API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate SolarWinds Service Desk and Node remarkably fast. Free for developers.

Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
Try it

Overview of SolarWinds Service Desk

The SolarWinds Service Desk API provides a way to automate and integrate your IT service management processes. Using this API in Pipedream, you can create, update, and track service requests, manage incidents, problems, and changes, access asset information, and leverage user data within your workflows. It's about connecting your service desk with other apps to streamline processes, reduce response times, and enhance service delivery.

Connect SolarWinds Service Desk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    solarwinds_service_desk: {
      type: "app",
      app: "solarwinds_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.samanage.com/users.json`,
      headers: {
        "X-Samanage-Authorization": `Bearer ${this.solarwinds_service_desk.$auth.json_web_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Node

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node

1
2
3
4
5
6
7
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.