CONNECT APP
Build with SolarWinds Service Desk
Help Desk & Support
- API key
MCP
Give your agent SolarWinds Service Desk tools
Every SolarWinds Service Desk action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's SolarWinds Service Desk account for each tool call — you store no tokens.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "solarwinds_service_desk",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// Every tool arrives with its own input schema — run one with mcp.callTool().# access_token: mint a short-lived token with the Connect SDK — see the MCP guide
headers = {
"Authorization": f"Bearer {access_token}",
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", # any stable ID for this user in your system
"x-pd-app-slug": "solarwinds_service_desk",
}
async with streamablehttp_client("https://remote.mcp.pipedream.net/v3", headers=headers) as (read, write, _):
async with ClientSession(read, write) as session:
await session.initialize()
tools = await session.list_tools()
# Every tool arrives with its own input schema — run one with call_tool().API PROXY
Call the SolarWinds Service Desk API directly
For an endpoint with no pre-built tool, the Connect proxy forwards your request to the SolarWinds Service Desk API with the connected user's credentials attached. You store no tokens and write no refresh logic.
const resp = await pd.proxy.get({
externalUserId: "{external_user_id}", // any stable ID for this user in your system
accountId: "apn_xxxxxxx",
url: "https://api.samanage.com/users.json",
})
// Any allowed SolarWinds Service Desk endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.# The path segment is the target URL, URL-safe base64 encoded:
# https://api.samanage.com/users.json
curl "https://api.pipedream.com/v1/connect/{project_id}/proxy/aHR0cHM6Ly9hcGkuc2FtYW5hZ2UuY29tL3VzZXJzLmpzb24?external_user_id={external_user_id}&account_id=apn_xxxxxxx" \
-H "Authorization: Bearer {access_token}" \
-H "x-pd-environment: production"SDK
Run SolarWinds Service Desk actions from your backend
Connect a user's SolarWinds Service Desk account once, then discover and run its tools on their behalf from your own code — TypeScript, Python, or plain HTTP.
import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const tools = await pd.components.list({
app: "solarwinds_service_desk",
componentType: "action",
})from pipedream import Pipedream
pd = Pipedream(
client_id="{oauth_client_id}",
client_secret="{oauth_client_secret}",
project_id="{project_id}",
project_environment="production",
)
tools = pd.components.list(
app="solarwinds_service_desk",
component_type="action",
)curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=solarwinds_service_desk&component_type=action" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"TOOLS
SolarWinds Service Desk actions
On-demand operations your product or agent can configure and run on behalf of a connected user.
No SolarWinds Service Desk actions are available yet.
EVENTS
SolarWinds Service Desk triggers
Event sources your backend can deploy for users and receive through a webhook.
No SolarWinds Service Desk triggers are available yet.
MULTI-APP
Use SolarWinds Service Desk with other popular apps
Most products don't stop at one integration. Pair SolarWinds Service Desk with the other apps your users rely on, and ship use cases that span both.
REFERENCE
App details
Reference metadata for the SolarWinds Service Desk connector in the Pipedream registry.
- App slug
- solarwinds_service_desk
- Authentication
- API key
- Categories
- Help Desk & Support
- Actions
- 0
- Triggers
- 0
- API proxy
- Available