Find a Page with Notion API on New Ticket Assigned To Me from Snappy API

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New Ticket Assigned To Me from the Snappy API

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Find a Page with the Notion API

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Getting Started#

This integration creates a workflow with a Snappy trigger and Notion action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket Assigned To Me trigger
1. Connect your Snappy account
2. Configure timer
3. Select a Account ID
4. Select a Mailbox ID
Configure the Find a Page action
1. Connect your Notion account
2. Optional- Configure Page Title
3. Optional- Select a Sort Direction
4. Optional- Configure Page Size
5. Optional- Configure Start Cursor (page_id)
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket Assigned To Me on Snappy

Description:Emit new event when a new ticket is assigned to me.

Version:0.0.1

Key:snappy-new-ticket-assigned-to-me

View on GitHub

Snappy Overview#

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Ticket Assigned To Me",
  version: "0.0.1",
  key: "snappy-new-ticket-assigned-to-me",
  description: "Emit new event when a new ticket is assigned to me.",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    mailboxId: {
      propDefinition: [
        common.props.snappy,
        "mailboxId",
        (c) => ({
          accountId: c.accountId,
        }),
      ],
    },
  },
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New ticket assigned to me with ID ${data.id}`,
        ts: data.created_at,
      });
    },
    async getResources(args = {}) {
      return this.snappy.getTicketsAssignedToMe(args);
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Snappy	`snappy`	`app`	This component uses the Snappy app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Account ID	`accountId`	`string`	Select a value from the drop down menu.
Mailbox ID	`mailboxId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Snappy uses API keys for authentication. When you connect your Snappy account, Pipedream securely stores the keys so you can easily authenticate to Snappy APIs in both code and no-code steps.

You can retrieve your API key via the Your Settings menu in Snappy. Once there, navigate to the security tab.

About Snappy#

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Action#

Find a Page on Notion

Description:Searches for a page by its title. [See the docs](https://developers.notion.com/reference/post-search)

Version:0.0.6

Key:notion-find-page

View on GitHub

Notion Overview#

Notion's API allows for the creation, reading, updating, and deleting of pages, databases, and their contents within Notion. Using Pipedream's platform, you can build workflows that connect Notion with various other services to automate tasks such as content management, task tracking, and data synchronization. With Pipedream's serverless execution, you can trigger these workflows on a schedule, or by external events from other services, without managing any infrastructure.

Action Code#

import common from "../common/base-search.mjs";

export default {
  ...common,
  key: "notion-find-page",
  name: "Find a Page",
  description: "Searches for a page by its title. [See the docs](https://developers.notion.com/reference/post-search)",
  version: "0.0.6",
  type: "action",
  methods: {
    getSummary({
      response, title,
    }) {
      return `Found ${response.results.length} pages ${title
        ? `with title search ${this.title}`
        : ""}`;
    },
    getFilter() {
      return "page";
    },
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Notion	`notion`	`app`	This component uses the Notion app.
Page Title	`title`	`string`	The words contained in the page title to search for. Leave blank to list all pages
Sort Direction	`sortDirection`	`string`	Select a value from the drop down menu:`ascendingdescending`
Page Size	`pageSize`	`integer`	The number of items from the full list desired in the response. Maximum: 100
Start Cursor (page_id)	`startCursor`	`string`	If supplied, this endpoint will return a page of results starting after the cursor provided. If not supplied, this endpoint will return the first page of results.

Action Authentication#

Notion uses OAuth authentication. When you connect your Notion account, Pipedream will open a popup window where you can sign into Notion and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Notion API.

Pipedream requests the following authorization scopes when you connect your account:

Find a Page with Notion API on New Ticket Assigned To Me from Snappy API

Pipedream makes it easy to connect APIs for Notion, Snappy and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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