What do you want to automate
with Simplesat and Freshdesk?
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Popular Simplesat and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Simplesat and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Simplesat#
The Simplesat API allows you to automate and integrate customer feedback workflows directly with your other business processes. With this API, you can seamlessly gather customer satisfaction ratings, Net Promoter Scores, and firsthand testimonials. You can trigger actions based on feedback, sync data to CRM or support tools, and analyze customer sentiment in real-time.
Connect Simplesat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
simplesat: {
type: "app",
app: "simplesat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.simplesat.io/api/answers/`,
headers: {
"X-Simplesat-Token": `${this.simplesat.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies