Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Go to siteSimplesat API Integrations
Build and run workflows using the Simplesat API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Overview#
The Simplesat API allows you to automate and integrate customer feedback workflows directly with your other business processes. With this API, you can seamlessly gather customer satisfaction ratings, Net Promoter Scores, and firsthand testimonials. You can trigger actions based on feedback, sync data to CRM or support tools, and analyze customer sentiment in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
simplesat: {
type: "app",
app: "simplesat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.simplesat.io/api/answers/`,
headers: {
"X-Simplesat-Token": `${this.simplesat.$auth.api_key}`,
},
})
},
})
Choose an API to Connect with Simplesat API#
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Example Use Cases#
Customer Satisfaction-Driven Support Tickets: Automate the creation of support tickets in a tool like Zendesk when a customer submits a negative satisfaction survey, flagging the customer service team to follow up and address the concerns quickly.
NPS Score Aggregation and Alerting: Use Pipedream to aggregate Net Promoter Score responses into a Google Sheet for easy tracking. Set up alerts to notify the team via Slack or email when scores below a certain threshold are submitted, indicating a potential customer churn risk.
Testimonial Collection and Marketing Automation: Collect positive testimonials through the Simplesat API and automatically push them to your marketing platforms, like Mailchimp, to be featured in newsletters or on your website, enhancing social proof and brand reputation.
Popular Simplesat Integrations#
Authentication#
Name Slug: simplesatSimplesat uses API keys for authentication. When you connect your Simplesat account, Pipedream securely stores the keys so you can easily authenticate to Simplesat APIs in both code and no-code steps.
To find your key, log into your Simplesat account and head over to Admin > Account Settings.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies