Find or Create Feedback with ProdPad API on New Link Created from Short.io API

Pipedream makes it easy to connect APIs for ProdPad, Short.io and 2,500+ other apps remarkably fast.

Trigger workflow on

New Link Created from the Short.io API

Next, do this

Find or Create Feedback with the ProdPad API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Short.io trigger and ProdPad action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Link Created trigger
1. Connect your Short.io account
2. Configure Watching timer
3. Select a Domain Id
Configure the Find or Create Feedback action
1. Connect your ProdPad account
2. Optional- Select a Customer
3. Optional- Select a Company
4. Optional- Select a Product
5. Optional- Select a Persona
6. Optional- Select one or more Tag IDs
7. Optional- Configure External ID
8. Optional- Configure External URL
9. Optional- Configure Feedback
10. Optional- Configure Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Link Created on Short.io

Description:Emit new event when a link is created.

Version:0.0.4

Key:short-new-link-created

View on GitHub

Short.io Overview#

Short.io provides a robust API for URL shortening, allowing you to create, delete, and track shortened links programmatically. By integrating with Pipedream, you can automate link creation or aggregation of click data in real-time, triggering workflows in response to events like link clicks or creating short links in bulk from a data source.

Trigger Code#

import shortApp from "../../short.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  key: "short-new-link-created",
  name: "New Link Created",
  description: "Emit new event when a link is created.",
  version: "0.0.4",
  type: "source",
  dedupe: "unique",
  props: {
    shortApp,
    timer: {
      type: "$.interface.timer",
      label: "Watching timer",
      description: "How often to watch the links.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    domainId: {
      propDefinition: [
        shortApp,
        "domainId",
      ],
    },
  },
  methods: {
    emit(meta) {
      const ts = Date.parse(meta.createdAt);
      this.$emit(meta, {
        id: meta.idString,
        summary: meta.secureShortURL,
        ts,
      });
    },
  },
  async run() {
    const links = await this.shortApp.listLinks(this.domainId);
    for (const link of links) {
      this.emit(link);
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Short.io	`shortApp`	`app`	This component uses the Short.io app.
Watching timer	`timer`	`$.interface.timer`	How often to watch the links.
Domain Id	`domainId`	`integer`	Select a value from the drop down menu.

Trigger Authentication#

Short.io uses API keys for authentication. When you connect your Short.io account, Pipedream securely stores the keys so you can easily authenticate to Short.io APIs in both code and no-code steps.

Get your secret key here

About Short.io#

White label URL Shortener

Action#

Find or Create Feedback on ProdPad

Description:Finds or creates a feedback. See the docs for [find feedback](https://app.swaggerhub.com/apis-docs/ProdPad/prodpad/1.0#/Feedback/GetFeedbacks) and [create feedback](https://app.swaggerhub.com/apis-docs/ProdPad/prodpad/1.0#/Feedback/PostFeedbacks).

Version:0.0.1

Key:prodpad-find-or-create-feedback

View on GitHub

ProdPad Overview#

The ProdPad API taps into the core functionalities of product management, allowing you to automate interactions with your product backlog, roadmaps, and idea pools. With Pipedream's serverless execution environment, you can trigger workflows based on events in ProdPad, sync data across multiple platforms, and create custom automations to streamline your product management processes. ProdPad's API lets you seamlessly integrate with other tools to keep your team aligned, informed, and productive.

Action Code#

import app from "../../prodpad.app.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "prodpad-find-or-create-feedback",
  name: "Find or Create Feedback",
  description: "Finds or creates a feedback. See the docs for [find feedback](https://app.swaggerhub.com/apis-docs/ProdPad/prodpad/1.0#/Feedback/GetFeedbacks) and [create feedback](https://app.swaggerhub.com/apis-docs/ProdPad/prodpad/1.0#/Feedback/PostFeedbacks).",
  type: "action",
  version: "0.0.1",
  props: {
    app,
    customer: {
      label: "Customer",
      optional: true,
      description: "ID of the contact providing the feedback.",
      propDefinition: [
        app,
        "contactId",
      ],
    },
    company: {
      label: "Company",
      description: "Set to filter the feedback results based on whether the feedback was entered for a contact linked to the company.",
      optional: true,
      propDefinition: [
        app,
        "companyId",
      ],
    },
    product: {
      label: "Product",
      description: "Product IDs to link to the feedback.",
      optional: true,
      propDefinition: [
        app,
        "productId",
      ],
    },
    persona: {
      label: "Persona",
      optional: true,
      propDefinition: [
        app,
        "personaId",
      ],
    },
    tagIds: {
      type: "string[]",
      label: "Tag IDs",
      description: "Tag IDs to link to the feedback.",
      optional: true,
      propDefinition: [
        app,
        "tagId",
      ],
    },
    externalId: {
      description: "Filter feedback to return the feedback associated with a specific External ID. An example of an external ID is the ID of a record in a CRM or ID of a ticket in a customer support application.",
      propDefinition: [
        app,
        "externalId",
      ],
    },
    externalUrl: {
      description: "Filter feedback to return the feedback associated with a specific external url. An example of an external url is that of a record in a CRM or a ticket in a customer support application",
      propDefinition: [
        app,
        "externalUrl",
      ],
    },
    feedback: {
      type: "string",
      label: "Feedback",
      description: "In case the feedback is not found, this will be used to create a new feedback. This field accepts HTML and is stored as UTF-8.",
      optional: true,
    },
    name: {
      description: "In case the feedback is not found, this will be used to create a new feedback.",
      optional: true,
      propDefinition: [
        app,
        "name",
      ],
    },
  },
  async run({ $: step }) {
    const {
      customer,
      company,
      product,
      persona,
      tagIds,
      externalId,
      externalUrl,
      feedback,
      name,
    } = this;

    const feedbacks = await this.app.listFeedbacks({
      step,
      params: {
        customer,
        company,
        product,
        persona,
        tags: utils.mapOrParse(tagIds).join(","),
        external_id: externalId,
        external_url: externalUrl,
      },
    });

    if (feedbacks.length) {
      step.export("$summary", `Successfully found ${utils.summaryEnd(feedbacks.length, "feedback")}`);
      return feedbacks;
    }

    const response = await this.app.createFeedback({
      step,
      data: {
        name,
        feedback,
        contact_id: customer,
        company_id: company,
        products: product && [
          {
            id: product,
          },
        ],
        personas: persona && [
          {
            id: persona,
          },
        ],
        tags: utils.mapOrParse(tagIds, (id) => ({
          id,
        })),
        external_links: (externalId || externalUrl) && [
          {
            external_id: externalId,
            url: externalUrl,
          },
        ],
      },
    });

    step.export("$summary", `Successfully created feedback with ID ${response.id}.`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
ProdPad	`app`	`app`	This component uses the ProdPad app.
Customer	`customer`	`string`	Select a value from the drop down menu.
Company	`company`	`string`	Select a value from the drop down menu.
Product	`product`	`string`	Select a value from the drop down menu.
Persona	`persona`	`string`	Select a value from the drop down menu.
Tag IDs	`tagIds`	`string[]`	Select a value from the drop down menu.
External ID	`externalId`	`string`	Filter feedback to return the feedback associated with a specific External ID. An example of an external ID is the ID of a record in a CRM or ID of a ticket in a customer support application.
External URL	`externalUrl`	`string`	Filter feedback to return the feedback associated with a specific external url. An example of an external url is that of a record in a CRM or a ticket in a customer support application
Feedback	`feedback`	`string`	In case the feedback is not found, this will be used to create a new feedback. This field accepts HTML and is stored as UTF-8.
Name	`name`	`string`	In case the feedback is not found, this will be used to create a new feedback.

Find or Create Feedback with ProdPad API on New Link Created from Short.io API

Pipedream makes it easy to connect APIs for ProdPad, Short.io and 2,500+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

1-24of2,500+apps by most popular

1
-
24
of
2,500+
apps by most popular