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ProdPad ACTION

Find or Create Feedback

Finds or creates a feedback. See the docs for find feedback and create feedback.
  • Action
  • Read only
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's ProdPad account once, then configure and run Find or Create Feedback from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "prodpad-find-or-create-feedback",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    prodpad: { authProvisionId: "apn_xxxxxxx" },
    customer: "Customer",
    company: "Company",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Find or Create Feedback inputs
Property Type Description
customer Customer string
ID of the contact providing the feedback.
Optional Dynamic
company Company string
Set to filter the feedback results based on whether the feedback was entered for a contact linked to the company.
Optional Dynamic
product Product string
Product IDs to link to the feedback.
Optional Dynamic
persona Persona string
The persona id
Optional Dynamic
tagIds Tag IDs string[]
Tag IDs to link to the feedback.
Optional Dynamic
externalId External ID string
Filter feedback to return the feedback associated with a specific External ID. An example of an external ID is the ID of a record in a CRM or ID of a ticket in a customer support application.
Optional
externalUrl External URL string
Filter feedback to return the feedback associated with a specific external url. An example of an external url is that of a record in a CRM or a ticket in a customer support application
Optional
feedback Feedback string
In case the feedback is not found, this will be used to create a new feedback. This field accepts HTML and is stored as UTF-8.
Optional
name Name string
In case the feedback is not found, this will be used to create a new feedback.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
prodpad-find-or-create-feedback
Version
0.0.3
App
ProdPad
Authentication
API key
Read-only
Yes
Destructive
No
Open world
Yes