ProdPad ACTION
Find or Create Feedback
Finds or creates a feedback. See the docs for find feedback and create feedback.
- Action
- Read only
- API key
- SDK
- MCP
IMPLEMENTATION
Call this tool
Connect a user's ProdPad account once, then configure and run Find or Create Feedback from your backend or agent.
import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const result = await pd.actions.run({
id: "prodpad-find-or-create-feedback",
externalUserId: "{external_user_id}", // any stable ID for this user in your system
configuredProps: {
prodpad: { authProvisionId: "apn_xxxxxxx" },
customer: "Customer",
company: "Company",
},
})
console.log(result)curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
-H "Content-Type: application/json" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}" \
-d '{
"external_user_id": "{external_user_id}",
"id": "prodpad-find-or-create-feedback",
"configured_props": {
"prodpad": { "authProvisionId": "apn_xxxxxxx" },
"customer": "Customer",
"company": "Company"
}
}'// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "prodpad",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
name: "prodpad-find-or-create-feedback",
arguments: {
customer: "Customer",
company: "Company",
},
})SCHEMA
Inputs
Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.
| Property | Type | Description |
|---|---|---|
customer Customer | string | ID of the contact providing the feedback. Optional Dynamic |
company Company | string | Set to filter the feedback results based on whether the feedback was entered for a contact linked to the company. Optional Dynamic |
product Product | string | Product IDs to link to the feedback. Optional Dynamic |
persona Persona | string | The persona id Optional Dynamic |
tagIds Tag IDs | string[] | Tag IDs to link to the feedback. Optional Dynamic |
externalId External ID | string | Filter feedback to return the feedback associated with a specific External ID. An example of an external ID is the ID of a record in a CRM or ID of a ticket in a customer support application. Optional |
externalUrl External URL | string | Filter feedback to return the feedback associated with a specific external url. An example of an external url is that of a record in a CRM or a ticket in a customer support application Optional |
feedback Feedback | string | In case the feedback is not found, this will be used to create a new feedback. This field accepts HTML and is stored as UTF-8. Optional |
name Name | string | In case the feedback is not found, this will be used to create a new feedback. Optional |
REFERENCE
Tool details
Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.
- Registry key
- prodpad-find-or-create-feedback
- Version
- 0.0.3
- App
- ProdPad
- Authentication
- API key
- Read-only
- Yes
- Destructive
- No
- Open world
- Yes
- Source
- View on GitHub ↗