with Shippo and Gorgias?
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
The Shippo API lets you streamline and automate a wide range of shipping tasks from creating labels to tracking packages. With Pipedream, you can connect Shippo to various other services and trigger actions based on shipment statuses, rates, and other shipping events. Automate notifications, sync tracking data with customer databases, or kick off custom logistics workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
shippotoken: {
type: "app",
app: "shippotoken",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.goshippo.com/shipments/`,
headers: {
"Authorization": `ShippoToken ${this.shippotoken.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})