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with Sessions and Freshdesk?
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Popular Ways to Connect Sessions with Freshdesk#
Popular Sessions and Freshdesk Triggers#
Emit new event when a session ends. Useful for data processing initiation. See the documentation
Emit new an event when a session starts. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Sessions and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Sessions#
The Sessions API enables developers to handle real-time data streams and manage user sessions effectively. With Pipedream's power to integrate various services, the Sessions API can be the backbone of workflows that require managing user states across events. You can track user activities, tailor user experiences based on session data, or even trigger specific actions when certain session events occur.
Connect Sessions#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sessions: {
type: "app",
app: "sessions",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.app.sessions.us/api/booking-pages`,
headers: {
"x-api-key": `${this.sessions.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies