← ServiceNow

Update Table Record with ServiceNow API

Pipedream makes it easy to connect APIs for ServiceNow and 2,000+ other apps remarkably fast.

Trigger workflow on
HTTP requests, schedules and app events
Next, do this
Update Table Record with the ServiceNow API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
4 min
Watch now ➜

Trusted by 800,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

Create a workflow to Update Table Record with the ServiceNow API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Update Table Record action
    1. Connect your ServiceNow account
    2. Configure table_name
    3. Configure sys_id
    4. Configure update_fields
    5. Optional- Select a api_version
    6. Optional- Select a request_format
    7. Optional- Select a response_format
    8. Optional- Configure x_no_response_body
    9. Optional- Select a sysparm_display_value
    10. Optional- Configure sysparm_fields
    11. Optional- Configure sysparm_input_display_value
    12. Optional- Select a sysparm_view
    13. Optional- Configure sysparm_query_no_domain
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Update Table Record with ServiceNow API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + ServiceNow
 
Try it
Update Table Record with ServiceNow API on New Item in Feed from RSS API
RSS + ServiceNow
 
Try it
Update Table Record with ServiceNow API on New Message from Discord API
Discord + ServiceNow
 
Try it
Update Table Record with ServiceNow API on New Message In Channels from Slack API
Slack + ServiceNow
 
Try it
Update Table Record with ServiceNow API on New Message in Channel from Discord Bot API
Discord Bot + ServiceNow
 
Try it

Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Update Table Record on ServiceNow
Description:Updates the specified record with the name-value pairs included in the request body.
Version:0.1.1
Key:servicenow-update-table-record

Code

// legacy_hash_id: a_4riE2J
import { axios } from "@pipedream/platform";

export default {
  key: "servicenow-update-table-record",
  name: "Update Table Record",
  description: "Updates the specified record with the name-value pairs included in the request body.",
  version: "0.1.1",
  type: "action",
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    },
    table_name: {
      type: "string",
      description: "The name of the table containing the record to update.",
    },
    sys_id: {
      type: "string",
      description: "Unique identifier of the record to update.",
    },
    update_fields: {
      type: "object",
      description: "An object with name-value pairs with the fields to update in the specified record.\n**Note:** All fields within a record may not be available for update. For example, fields that have a prefix of \"sys_\" are typically system parameters that are automatically generated and cannot be updated.",
    },
    api_version: {
      type: "string",
      description: "API version number. Version numbers identify the endpoint version that a URI accesses. By specifying a version number in your URIs, you can ensure that future updates to the REST API do not negatively impact your integration. Use `lastest` to use the latest REST endpoint for your instance version.",
      optional: true,
      options: [
        "lastest",
        "v1",
        "v2",
      ],
    },
    request_format: {
      type: "string",
      description: "Format of REST request body",
      optional: true,
      options: [
        "application/json",
        "application/xml",
        "text/xml",
      ],
    },
    response_format: {
      type: "string",
      description: "Format of REST response body.",
      optional: true,
      options: [
        "application/json",
        "application/xml",
        "text/xml",
      ],
    },
    x_no_response_body: {
      type: "boolean",
      description: "By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.",
      optional: true,
    },
    sysparm_display_value: {
      type: "string",
      description: "Return field display values (true), actual values (false), or both (all) (default: false).",
      optional: true,
      options: [
        "true",
        "false",
        "all",
      ],
    },
    sysparm_fields: {
      type: "string",
      description: "A comma-separated list of fields to return in the response.",
      optional: true,
    },
    sysparm_input_display_value: {
      type: "boolean",
      description: "Flag that indicates whether to set field values using the display value or the actual value.\n* `true`: Treats input values as display values and they are manipulated so they can be stored properly in the database.\n* `false`: Treats input values as actual values and stored them in the database without manipulation.",
      optional: true,
    },
    sysparm_view: {
      type: "string",
      description: "Render the response according to the specified UI view (overridden by sysparm_fields).",
      optional: true,
      options: [
        "desktop",
        "mobile",
        "both",
      ],
    },
    sysparm_query_no_domain: {
      type: "boolean",
      description: "True to access data across domains if authorized (default: false).",
      optional: true,
    },
  },
  async run({ $ }) {
  /* See the API docs: https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html#c_TableAPI
    Section Table - PATCH /now/table/{tableName}/{sys_id}                      */

    if (!this.table_name || !this.sys_id || !this.update_fields) {
      throw new Error("Must provide table_name, sys_id, and update_fields parameters.");
    }

    var apiVersion = "";
    if (this.api_version == "v1" || this.api_version == "v2") {
      apiVersion = this.api_version + "/";
    }

    return await axios($, {
      method: "patch",
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/${apiVersion}table/${this.table_name}/${this.sys_id}`,
      headers: {
        "Authorization": `Bearer ${this.servicenow.$auth.oauth_access_token}`,
        "Accept": this.request_format || "application/json",
        "Content-Type": this.response_format || "application/json",
        "X-no-response-body": this.x_no_response_body,
      },
      params: {
        sysparm_display_value: this.sysparm_display_value,
        sysparm_fields: this.sysparm_fields,
        sysparm_input_display_value: this.sysparm_input_display_value,
        sysparm_view: this.sysparm_view,
        sysparm_query_no_domain: this.sysparm_query_no_domain,
      },
      data: this.update_fields,
    });
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ServiceNowservicenowappThis component uses the ServiceNow app.
table_namestring

The name of the table containing the record to update.

sys_idstring

Unique identifier of the record to update.

update_fieldsobject

An object with name-value pairs with the fields to update in the specified record.
Note: All fields within a record may not be available for update. For example, fields that have a prefix of "sys_" are typically system parameters that are automatically generated and cannot be updated.

api_versionstringSelect a value from the drop down menu:lastestv1v2
request_formatstringSelect a value from the drop down menu:application/jsonapplication/xmltext/xml
response_formatstringSelect a value from the drop down menu:application/jsonapplication/xmltext/xml
x_no_response_bodyboolean

By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.

sysparm_display_valuestringSelect a value from the drop down menu:truefalseall
sysparm_fieldsstring

A comma-separated list of fields to return in the response.

sysparm_input_display_valueboolean

Flag that indicates whether to set field values using the display value or the actual value.

  • true: Treats input values as display values and they are manipulated so they can be stored properly in the database.
  • false: Treats input values as actual values and stored them in the database without manipulation.
sysparm_viewstringSelect a value from the drop down menu:desktopmobileboth
sysparm_query_no_domainboolean

True to access data across domains if authorized (default: false).

Authentication

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account:

About ServiceNow

The smarter way to workflow

More Ways to Use ServiceNow

Actions

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
Try it
Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
Try it
Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
Try it

Explore Other Apps

1
-
24
of
2,000+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Snowflake
Snowflake
A data warehouse built for the cloud
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.