ServiceNow
The smarter way to workflow
Integrate the ServiceNow API with the Slack API
Setup the ServiceNow API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate ServiceNow and Slack remarkably fast. Free for developers.
Popular Ways to Connect ServiceNow with Slack#
Popular ServiceNow and Slack Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a message was posted in a direct message channel
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.
Emit new event when a username or specific keyword is mentioned in a channel
Emit new event when a member has added an emoji reaction to a message
Popular ServiceNow and Slack Actions#
Retrieves the record identified by the specified sys_id from the specified table.
Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Overview of ServiceNow#
Using the ServiceNow API, you can build a variety of powerful applications that
help you extend and enhance the capabilities of your ServiceNow implementation.
The possibilities are endless! You can:
- Create custom pages and widgets that provide additional functionality and
data visualizations tailored to your needs - Automate user and business processes with the help of integration tools
- Streamline production deployments and drive up efficiency with workflow
systems - Develop custom plugins to facilitate data exchange with other systems
- Leverage machine learning to extract knowledge from large data sets and
create predictive models - Create interactive chatbots for providing support or collecting feedback
- Generate custom reports for tracking performance and resource utilization
- And much more!
No matter whether you are looking to extend existing features or build
something totally new, the ServiceNow API offers the perfect solution!
Connect ServiceNow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
Overview of Slack#
With the Slack API, you can build all sorts of integrations and applications to
make your work life easier. Here are just a few examples:
- Automate posting updates to your team channel
- Create a bot to answer common questions
- Integrate with your existing tools and services
- Build a custom dashboard to track your team's progress
- Create a bot to handle scheduling and meeting requests
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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