Integrate the Twilio SendGrid API with the Zoho Desk API

Setup the Twilio SendGrid API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Twilio SendGrid and Zoho Desk remarkably fast. Free for developers.

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Popular Ways to Connect Twilio SendGrid with Zoho Desk#

Add Email to Global Suppression with Twilio SendGrid API on New Account from Zoho Desk API

Zoho Desk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Agent from Zoho Desk API

Zoho Desk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Contact from Zoho Desk API

Zoho Desk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Ticket Attachment from Zoho Desk API

Zoho Desk + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Ticket Comment from Zoho Desk API

Zoho Desk + Twilio SendGrid

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Popular Twilio SendGrid and Zoho Desk Triggers#

New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

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Popular Twilio SendGrid and Zoho Desk Actions#

Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

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Overview of Twilio SendGrid#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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