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with Salesforce and Zoho Assist?

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Create Session with Zoho Assist API on Case Updated (Instant, of Selectable Type) from Salesforce API
Salesforce + Zoho Assist
 
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Create Session with Zoho Assist API on Email Template Updated (Instant, of Selectable Type) from Salesforce API
Salesforce + Zoho Assist
 
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Create Session with Zoho Assist API on Knowledge Article Updated (Instant, of Selectable Type) from Salesforce API
Salesforce + Zoho Assist
 
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Create Session with Zoho Assist API on New Case (Instant, of Selectable Type) from Salesforce API
Salesforce + Zoho Assist
 
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Create Session with Zoho Assist API on New Deleted Record (Instant, of Selectable Type) from Salesforce (REST API) API
Salesforce + Zoho Assist
 
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Case Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when a case is updated. See the documentation

 
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Email Template Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when an email template is updated. See the documentation

 
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Knowledge Article Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when a knowledge article is updated. See the documentation

 
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New Case (Instant, of Selectable Type) from the Salesforce API

Emit new event when a case is created. See the documentation

 
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New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

 
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Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

 
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Create Session with the Zoho Assist API

Create a remote support or screen sharing session. See the documentation

 
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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

 
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Get Session Reports with the Zoho Assist API

Fetch the reports of previously conducted sessions. See the documentation

 
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Schedule Session with the Zoho Assist API

Schedule a remote support session. See the documentation

 
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Integrate the Salesforce API with the Zoho Assist API
Setup the Salesforce API trigger to run a workflow which integrates with the Zoho Assist API. Pipedream's integration platform allows you to integrate Salesforce and Zoho Assist remarkably fast. Free for developers.

Overview of Salesforce

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho Assist

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Connect Zoho Assist

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_assist: {
      type: "app",
      app: "zoho_assist",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://assist.${this.zoho_assist.$auth.base_api_url}/api/v2/user`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_assist.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo