Integrate the Salesforce API with the PagerDuty API

Setup the Salesforce API trigger to run a workflow which integrates with the PagerDuty API. Pipedream's integration platform allows you to integrate Salesforce and PagerDuty remarkably fast. Free for developers.

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Popular Ways to Connect Salesforce with PagerDuty#

Acknowledge Incident with PagerDuty API on New Deleted Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + PagerDuty

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Acknowledge Incident with PagerDuty API on New Outbound Message (Instant) from Salesforce API

Salesforce + PagerDuty

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Acknowledge Incident with PagerDuty API on New Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + PagerDuty

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Acknowledge Incident with PagerDuty API on New Updated Record (Instant, of Selectable Type) from Salesforce (REST API) API

Salesforce + PagerDuty

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Add Contact to Campaign with Salesforce (REST API) API on New On-Call Rotation from PagerDuty API

PagerDuty + Salesforce

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Popular Salesforce and PagerDuty Triggers#

New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

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New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

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New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

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New Outbound Message (Instant) from the Salesforce API

Emit new event when a new outbound message is received in Salesforce.

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New Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is created. See the documentation

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Popular Salesforce and PagerDuty Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of PagerDuty#

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Connect PagerDuty#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pagerduty: {
      type: "app",
      app: "pagerduty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pagerduty.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
        "Accept": `application/vnd.pagerduty+json;version=2`,
      },
    })
  },
})

Run a Pipedream workflow on PagerDuty on-call rotations

Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

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