Private Reply with Judge.me API on New Outbound Message (Instant) from Salesforce API

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New Outbound Message (Instant) from the Salesforce API

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Private Reply with the Judge.me API

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Getting Started#

This integration creates a workflow with a Salesforce trigger and Judge.me action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Outbound Message (Instant) trigger
1. Connect your Salesforce account
2. Configure infoBox
Configure the Private Reply action
1. Connect your Judge.me account
2. Select a Review Id
3. Configure Email Subject
4. Configure Email Body
5. Optional- Configure Send Private Email
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Outbound Message (Instant) on Salesforce

Description:Emit new event when a new outbound message is received in Salesforce.

Version:0.1.7

Key:salesforce_rest_api-new-outbound-message

View on GitHub

Salesforce Overview#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code#

import { XMLParser } from "fast-xml-parser";
import salesforce from "../../salesforce_rest_api.app.mjs";

export default {
  type: "source",
  name: "New Outbound Message (Instant)",
  key: "salesforce_rest_api-new-outbound-message",
  description: "Emit new event when a new outbound message is received in Salesforce.",
  version: "0.1.7",
  dedupe: "unique",
  props: {
    db: "$.service.db",
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    salesforce,
    infoBox: {
      type: "alert",
      alertType: "info",
      content: `See Salesforce's guide on [setting up Outbound Messaging](https://sforce.co/3JbZJom).
\\
Set the Outbound Message's \`Endpoint URL\` to the endpoint of this source, which you can view after it is created.
\\
The \`Send Session ID\` option must be enabled in Salesforce for validating outbound messages.`,
    },
  },
  methods: {
    _unwrapMessage(message) {
      const parser = new XMLParser({
        removeNSPrefix: true,
      });
      const obj = parser.parse(message);
      const notifications = obj["Envelope"]["Body"].notifications;
      return notifications;
    },
    _sendHttpResponse(successValue = true, status) {
      // eslint-disable-next-line multiline-ternary
      status = status ?? (successValue ? 200 : 400);
      this.http.respond({
        status,
        body: `
          <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
          xmlns:out="http://soap.sforce.com/2005/09/outbound">
            <soapenv:Header/>
            <soapenv:Body>
              <out:notificationsResponse>
                <out:Ack>${successValue}</out:Ack>
              </out:notificationsResponse>
            </soapenv:Body>
          </soapenv:Envelope>
        `,
        headers: {
          "content-type": "text/xml",
        },
      });
    },
    async _isValidSessionId(sessionId) {
      try {
        const data = await this.salesforce.getUserInfo(sessionId);
        return Boolean(data);
      } catch (err) {
        console.log("Error validating SessionId:", err);
        return false;
      }
    },
    async _isValidSource(data) {
      const { SessionId: sessionId } = data;
      if (!sessionId) {
        throw new Error("The outbound message is missing a Session ID. Please configure the outbound message to send Session ID to validate the webhook source.");
      }

      return this._isValidSessionId(sessionId);
    },
    generateMeta(data) {
      const {
        ActionId: actionId,
        Notification: { Id: eventId },
      } = data;
      const id = `${eventId}-${actionId}`;
      const summary = JSON.stringify(data);
      const ts = Date.now();
      return {
        id,
        summary,
        ts,
      };
    },
  },
  async run(event) {
    const { bodyRaw } = event;
    this._sendHttpResponse(true);
    const data = this._unwrapMessage(bodyRaw);
    if (!(await this._isValidSource(data))) {
      console.log("Skipping event from unrecognized source");
      return;
    }

    let notifications = data.Notification;
    if (!Array.isArray(notifications)) {
      notifications = [
        data.Notification,
      ];
    }

    notifications.forEach((n) => {
      const notification = Object.assign(data, {
        Notification: n,
      });
      this.$emit(notification, this.generateMeta(notification));
    });
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Salesforce	`salesforce`	`app`	This component uses the Salesforce app.

Trigger Authentication#

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce#

Web services API for interacting with Salesforce

Action#

Private Reply on Judge.me

Description:Create a private reply for a review, on behalf of the shop. Private replies are not shown on the widgets, but can be emailed to the reviewers. [See the documentation](https://judge.me/api/docs#tag/Private-Replies)

Version:0.0.1

Key:judge_me-private-reply

View on GitHub

Judge.me Overview#

The Judge.me API lets you tap into a rich repository of product review data, enabling you to automate the gathering, moderation, and publication of reviews on your store. You can also trigger actions based on review events, like thanking a customer after they leave a positive review or addressing negative feedback promptly. With Pipedream's serverless platform, you can craft workflows to interact with other apps, streamline processes, and react to review-related activities in real-time, without writing any backend code.

Action Code#

import app from "../../judge_me.app.mjs";
export default {
  name: "Private Reply",
  description: "Create a private reply for a review, on behalf of the shop. Private replies are not shown on the widgets, but can be emailed to the reviewers. [See the documentation](https://judge.me/api/docs#tag/Private-Replies)",
  key: "judge_me-private-reply",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    reviewId: {
      propDefinition: [
        app,
        "reviewId",
      ],
    },
    replyEmailSubject: {
      label: "Email Subject",
      description: "The reply email subject.",
      type: "string",
    },
    replyEmailBody: {
      label: "Email Body",
      description: "The reply email body.",
      type: "string",
    },
    sendPrivateEmail: {
      label: "Send Private Email",
      description: "To indicate whether to send email to reviewer. Default is `true`.",
      type: "boolean",
      optional: true,
      default: true,
    },
  },
  async run({ $ }) {
    const response = await this.app.privateReply({
      $,
      data: {
        "review_id": this.reviewId,
        "send_private_email": this.sendPrivateEmail,
        "private_reply": {
          "email_subject": this.replyEmailSubject,
          "email_body": this.replyEmailBody,
        },
      },
    });

    $.export("$summary", `Successfully replied in private the review ${this.reviewId}`);
    return {
      status: response.status,
      statusText: response.statusText,
      data: response.data,
    };
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Judge.me	`app`	`app`	This component uses the Judge.me app.
Review Id	`reviewId`	`integer`	Select a value from the drop down menu.
Email Subject	`replyEmailSubject`	`string`	The reply email subject.
Email Body	`replyEmailBody`	`string`	The reply email body.
Send Private Email	`sendPrivateEmail`	`boolean`	To indicate whether to send email to reviewer. Default is `true`.

Action Authentication#

Judge.me uses OAuth authentication. When you connect your Judge.me account, Pipedream will open a popup window where you can sign into Judge.me and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Judge.me API.

Pipedream requests the following authorization scopes when you connect your account:

read_reviewsread_productswrite_replieswrite_private_replies

About Judge.me#

Judge.me is the gold standard of product reviews and store reviews on Shopify.

More Ways to Connect Judge.me + Salesforce#

Other Popular Integrations#

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Salesforce + Judge.me

Private Reply with Judge.me API on New Outbound Message (Instant) from Salesforce API

Pipedream makes it easy to connect APIs for Judge.me, Salesforce and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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