Integrate the RSS API with the Jira Service Desk API

Setup the RSS API trigger to run a workflow which integrates with the Jira Service Desk API. Pipedream's integration platform allows you to integrate RSS and Jira Service Desk remarkably fast. Free for developers.

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Popular Ways to Connect RSS with Jira Service Desk#

Create Comment on Request with Jira Service Desk API on New Item in Feed from RSS API

RSS + Jira Service Desk

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Create Request with Jira Service Desk API on New Item in Feed from RSS API

RSS + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Item From Multiple RSS Feeds from RSS API

RSS + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on Random item from multiple RSS feeds from RSS API

RSS + Jira Service Desk

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Create Request with Jira Service Desk API on New Item From Multiple RSS Feeds from RSS API

RSS + Jira Service Desk

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Popular RSS and Jira Service Desk Triggers#

New Item in Feed from the RSS API

Emit new items from an RSS feed

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New Item From Multiple RSS Feeds from the RSS API

Emit new items from multiple RSS feeds

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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

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Random item from multiple RSS feeds from the RSS API

Emit a random item from multiple RSS feeds

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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

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Popular RSS and Jira Service Desk Actions#

Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

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Merge RSS Feeds with the RSS API

Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation

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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

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Overview of RSS#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Connect RSS#

module.exports = defineComponent({
  props: {
    rss: {
      type: "app",
      app: "rss",
    }
  },
  async run({steps, $}) {
    // Retrieve items from a sample feed
    const Parser = require('rss-parser');
    const parser = new Parser();
    
    const stories = []
    
    // Replace with your feed URL
    const url = "https://pipedream.com/community/latest.rss"
    
    const feed = await parser.parseURL(url);
    const { title, items } = feed
    this.title = title
    
    if (!items.length) {
      $end("No new stories")
    }
    
    this.items = items
  },
})

Overview of Jira Service Desk#

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

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