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with RSS and Freshservice?

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Create Solution Article with Freshservice API on New Item in Feed from RSS API
RSS + Freshservice
 
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Create Ticket with Freshservice API on New Item in Feed from RSS API
RSS + Freshservice
 
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Delete Solution Article with Freshservice API on New Item in Feed from RSS API
RSS + Freshservice
 
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Get Solution Article with Freshservice API on New Item in Feed from RSS API
RSS + Freshservice
 
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Get Ticket with Freshservice API on New Item in Feed from RSS API
RSS + Freshservice
 
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New Item in Feed from the RSS API

Emit new items from an RSS feed

 
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New Item From Multiple RSS Feeds from the RSS API

Emit new items from multiple RSS feeds

 
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Random item from multiple RSS feeds from the RSS API

Emit a random item from multiple RSS feeds

 
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New Solution Article from the Freshservice API

Emit new event for each created solution article. See documentation

 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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Create Solution Article with the Freshservice API

Create a solution article. See the documentation

 
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Merge RSS Feeds with the RSS API

Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation

 
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Create Ticket with the Freshservice API

Create a new ticket. See the documentation

 
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Delete Solution Article with the Freshservice API

Delete a solution article. See the documentation

 
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Get Solution Article with the Freshservice API

Get a solution article by ID. See the documentation

 
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Integrate the RSS API with the Freshservice API
Setup the RSS API trigger to run a workflow which integrates with the Freshservice API. Pipedream's integration platform allows you to integrate RSS and Freshservice remarkably fast. Free for developers.

Overview of RSS

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Connect RSS

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module.exports = defineComponent({
  props: {
    rss: {
      type: "app",
      app: "rss",
    }
  },
  async run({steps, $}) {
    // Retrieve items from a sample feed
    const Parser = require('rss-parser');
    const parser = new Parser();
    
    const stories = []
    
    // Replace with your feed URL
    const url = "https://pipedream.com/community/latest.rss"
    
    const feed = await parser.parseURL(url);
    const { title, items } = feed
    this.title = title
    
    if (!items.length) {
      $end("No new stories")
    }
    
    this.items = items
  },
})

Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
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Warner Bros. logo