with RSS and Freshservice?
The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.
module.exports = defineComponent({
props: {
rss: {
type: "app",
app: "rss",
}
},
async run({steps, $}) {
// Retrieve items from a sample feed
const Parser = require('rss-parser');
const parser = new Parser();
const stories = []
// Replace with your feed URL
const url = "https://pipedream.com/community/latest.rss"
const feed = await parser.parseURL(url);
const { title, items } = feed
this.title = title
if (!items.length) {
$end("No new stories")
}
this.items = items
},
})
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})