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with RingCentral and Zoho Desk?

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Add Ticket Attachment with Zoho Desk API on New Call Recording from RingCentral API
RingCentral + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Event (Instant) from RingCentral API
RingCentral + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Inbound Call (Instant) from RingCentral API
RingCentral + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Inbound Fax (Instant) from RingCentral API
RingCentral + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Inbound Message Event (Instant) from RingCentral API
RingCentral + Zoho Desk
 
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New Call Recording from the RingCentral API

Emit new events when a call recording is created

 
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New Event (Instant) from the RingCentral API

Emit new event for each notification from RingCentral of a specified type

 
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New Inbound Call (Instant) from the RingCentral API

Emit new event on each incoming call

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Inbound Fax (Instant) from the RingCentral API

Emit new event on each incoming fax

 
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Create Contact with the RingCentral API

Creates a user personal contact. See the documentation

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Meeting with the RingCentral API

Creates a new meeting. See the API docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Download Recording with the RingCentral API

Gets a recording and downloads it to the /tmp directory. See the documentation

 
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Integrate the RingCentral API with the Zoho Desk API
Setup the RingCentral API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate RingCentral and Zoho Desk remarkably fast. Free for developers.

Overview of RingCentral

RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.

Connect RingCentral

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ringcentral: {
      type: "app",
      app: "ringcentral",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.ringcentral.$auth.instancetype}.ringcentral.com/restapi/v1.0/account/~`,
      headers: {
        Authorization: `Bearer ${this.ringcentral.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo