Ringba
Inbound Call Tracking for Pay Per Call
Integrate the Ringba API with the Zendesk API
Setup the Ringba API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Ringba and Zendesk remarkably fast. Free for developers.
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Popular Ringba and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Ringba#
The Ringba API provides programmatic access to call tracking and management functionalities, allowing users to automate their telephony operations, analyze call data, and streamline caller experiences. By leveraging the Ringba API on Pipedream, you can create custom serverless workflows that respond dynamically to call events, synchronize call details with CRM systems, generate real-time analytics, and optimize marketing efforts based on call patterns.
Connect Ringba#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ringba: {
type: "app",
app: "ringba",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ringba.com/v2/ringbaaccounts`,
headers: {
Authorization: `Bearer ${this.ringba.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies