What do you want to automate
with Relavate and Freshdesk?
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Popular Ways to Connect Relavate with Freshdesk#
Popular Relavate and Freshdesk Triggers#
Emit new event when a new affiliate campaign is created.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Relavate and Freshdesk Actions#
This component enables you to create a new affiliate lead for marketing. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Relavate#
The Relavate API provides tools for managing customer relations and sales efforts, enabling users to automate and optimize their CRM activities. With capabilities for managing contacts, companies, deals, and tasks, the API can serve as a backbone for CRM automation, enhancing customer interaction and business processes efficiency. On Pipedream, you can leverage these functionalities to create advanced workflows, integrate with other apps, and automate tasks based on events from the Relavate system or external triggers.
Connect Relavate#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
relavate: {
type: "app",
app: "relavate",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.relavate.co/api/vendors/partners/all`,
headers: {
"X-key": `${this.relavate.$auth.api_key}`,
"X-secret": `${this.relavate.$auth.api_secret}`,
"X-partnerType": `${this.relavate.$auth.partner_type}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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