with Re:amaze and Mojo Helpdesk?
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Emit new event when a new user is created. See the docs here
Re:amaze is a customer service and engagement platform that combines email, social media, mobile, and live chat communication with customers into a single, integrated dashboard. Leveraging the Re:amaze API on Pipedream allows automating routine support tasks, syncing customer data across platforms, triggering event-based communications, and more. This API's functionality can streamline customer interactions, ensure timely responses, and enhance overall customer experience management.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
re_amaze: {
type: "app",
app: "re_amaze",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.re_amaze.$auth.domain}.reamaze.io/api/v1/contacts`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.re_amaze.$auth.email}`,
password: `${this.re_amaze.$auth.api_token}`,
},
})
},
})
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})