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with Raven Tools and Help Scout?
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Popular Ways to Connect Raven Tools with Help Scout#
Popular Raven Tools and Help Scout Triggers#
Emit new event for each keyword added to a domain See docs here
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Raven Tools and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Raven Tools#
Raven Tools is a comprehensive suite of SEO tools that helps marketers to conduct audits, track search engine rankings, and analyze competitors' strategies. With the Raven Tools API, one can programmatically access this wealth of SEO data and generate reports, manage link building campaigns, and monitor keyword rankings. Leveraging the Pipedream platform, you can create automated workflows that react to various triggers and connect Raven Tools with other services to streamline SEO processes, enhance data analysis, and improve decision-making.
Connect Raven Tools#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
raven_tools: {
type: "app",
app: "raven_tools",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.raventools.com/api`,
params: {
key: `${this.raven_tools.$auth.api_key}`,
method: `profile_info`,
format: `json`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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