What do you want to automate
with Qualaroo and Freshdesk?
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Popular Ways to Connect Qualaroo with Freshdesk#
Popular Qualaroo and Freshdesk Triggers#
Emit new event when a survey response is received.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Qualaroo and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Qualaroo#
Qualaroo is an advanced tool for collecting user feedback through surveys and analyzing those insights. With the Qualaroo API, you can programmatically manage your surveys, retrieve survey responses, and integrate user feedback into your data pipeline to enhance decision-making. On Pipedream, you can harness this API to automate the aggregation of survey data, trigger actions based on feedback, and sync insights across various platforms.
Connect Qualaroo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
qualaroo: {
type: "app",
app: "qualaroo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.qualaroo.com/api/v1/nudges/{survey_id}/responses.json`,
auth: {
username: `${this.qualaroo.$auth.api_key}`,
password: `${this.qualaroo.$auth.api_secret}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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