What do you want to automate
with Pingdom and Freshdesk?
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Popular Pingdom and Freshdesk Triggers#
Emit new event when a new check is added in Pingdom. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Pingdom and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Pingdom#
The Pingdom API offers a suite of endpoints to monitor the uptime, performance, and interactions for websites and web applications. With this API, you can automate the retrieval of monitor statuses, alerts, and performance data. Integrating Pingdom with Pipedream allows developers to create custom workflows that can notify teams of incidents, track performance metrics, or even trigger actions based on website status changes.
Connect Pingdom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pingdom: {
type: "app",
app: "pingdom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pingdom.com/api/3.1/checks`,
headers: {
"Authorization": `Bearer ${this.pingdom.$auth.api_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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