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with Parseur and Help Scout?
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Popular Ways to Connect Parseur with Help Scout#
Popular Parseur and Help Scout Triggers#
Emit new event when a new document is not processed. It is triggered when a document fails to process with status New Template Needed. See the docs
Emit new event when a new document is processed. It is useful for endpoints that don't support deep JSON structures as it will flatten your table fields. See the docs
Emit new event when a new document is processed with list items. The payload format is the same as when viewing the document and clicking on view as JSON. See the docs
Emit new event when an agent replies to a conversation.
Popular Parseur and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Parseur#
Parseur is a powerful email parsing tool that automates the extraction of data from emails and documents. With its API, you can unlock the data trapped in emails and documents and transform it into structured data. On Pipedream, you can use Parseur to trigger workflows from parsed email data, connecting it to hundreds of other services for endless automation possibilities. This can streamline business processes like lead management, invoice processing, and data entry by automating the extraction and flow of critical information.
Connect Parseur#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
parseur: {
type: "app",
app: "parseur",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.parseur.com/parser`,
headers: {
"Authorization": `Token ${this.parseur.$auth.api_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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