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with PagerDuty and Mojo Helpdesk?
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Popular Ways to Connect PagerDuty with Mojo Helpdesk#
Popular PagerDuty and Mojo Helpdesk Triggers#
Emit new event each time a new user rotates onto an on-call rotation
Emit new event when a new ticket is created. See the docs here
Emit new event each time an incident is created or updated
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Popular PagerDuty and Mojo Helpdesk Actions#
Overview of PagerDuty#
The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.
Connect PagerDuty#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pagerduty: {
type: "app",
app: "pagerduty",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pagerduty.com/users/me`,
headers: {
Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
"Accept": `application/vnd.pagerduty+json;version=2`,
},
})
},
})
Overview of Mojo Helpdesk#
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
Connect Mojo Helpdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
Related Videos#
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