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with Orca Scan and Freshdesk?
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Popular Ways to Connect Orca Scan with Freshdesk#
Popular Orca Scan and Freshdesk Triggers#
Emit new event when a new row is created in an Orca Scan sheet. See the documentation
Emit new event when a new sheet is created in Orca Scan. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Orca Scan and Freshdesk Actions#
Adds a new row or updates an existing row in a sheet. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Locates a row record based on a given barcode. If no barcode is provided, return all rows. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Orca Scan#
The Orca Scan API is a gateway to integrate barcode scanning and inventory management capabilities into various workflows. By leveraging the API, you can automate data collection, streamline inventory tracking, and sync your barcode scanning data with other systems. When used on Pipedream, you can merge Orca Scan functionalities with countless other apps, creating custom automation rules, processing data, and managing inventory in real-time. Ideal for inventory management, asset tracking, and data collection automation, the Orca Scan API is a tool that can adapt to a myriad of business needs.
Connect Orca Scan#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
orca_scan: {
type: "app",
app: "orca_scan",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.orcascan.com/v1/sheets`,
headers: {
Authorization: `Bearer ${this.orca_scan.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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