Integrate the OneDesk API with the Zoho CRM API

Setup the OneDesk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate OneDesk and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect OneDesk with Zoho CRM#

Convert Lead with Zoho CRM API on New Item Created from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Item Updated from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Project Created from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Project Updated from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Public Message Created from OneDesk API

OneDesk + Zoho CRM

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Popular OneDesk and Zoho CRM Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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Popular OneDesk and Zoho CRM Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

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