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with OneDesk and Richpanel?
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Popular Ways to Connect OneDesk with Richpanel#
Popular OneDesk and Richpanel Triggers#
Emit new event when a new message is sent on an existing or new ticket.
Emit new event when a new item is created. See the documentation
Emit new event when a new project is created. See the documentation
Popular OneDesk and Richpanel Actions#
Adds a message to an existing ticket. See the documentation
Creates a new support ticket in Richpanel. See the documentation
Overview of OneDesk#
The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.
Connect OneDesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
onedesk: {
type: "app",
app: "onedesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
headers: {
"OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
},
})
},
})
Connect Richpanel#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
richpanel: {
type: "app",
app: "richpanel",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.richpanel.com/v1/users`,
headers: {
"accept": `application/json`,
"x-richpanel-key": `${this.richpanel.$auth.api_key}`,
},
})
},
})
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