with New Relic and Gorgias?
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
The New Relic API offers powerful capabilities for monitoring, alerting, and analyzing the performance of your web applications and infrastructure. By using the API within Pipedream, you can automate and orchestrate a vast array of operations that revolve around your application's health and data insights. This can range from triggering workflows based on New Relic alerts, to syncing performance data with other tools, or even automating responses to specific incidents.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
new_relic: {
type: "app",
app: "new_relic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.newrelic.com/v2/users.json`,
headers: {
"X-Api-Key": `${this.new_relic.$auth.api_key}`,
},
})
},
})
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})