MULTI-APP TOOLKIT
Build with n8n.io + TOPdesk
- Multi-app
- One MCP session
- 22 actions
- 7 triggers
- Managed auth
MCP
One MCP session, both toolsets
One session gives your product or agent every n8n.io and TOPdesk tool at once — connect once, list tools, and call them like any single-app session.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "n8n_io,topdesk",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// One list, both toolsets: n8n.io and TOPdesk tools arrive
// together, each keyed by its own app's slug.
// e.g. run Create Incident:
const result = await mcp.callTool({
name: "topdesk-create-incident",
arguments: {
callerLookupId: "Caller Lookup ID",
status: "Status",
},
})import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const externalUserId = "{external_user_id}" // any stable ID for this user in your system
const [n8nIoTools, topdeskTools] =
await Promise.all([
pd.components.list({ app: "n8n_io" }),
pd.components.list({ app: "topdesk" }),
])
// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=n8n_io" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=topdesk" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
# Connect both accounts to the same external_user_id, then
# configure and invoke either app's tools on that user's behalf.ARCHITECTURE
One user, two connected accounts
Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.
Your product
external_user_id
{external_user_id}Pipedream Connect
Managed identity
Auth · tools · routing
n8n.io
Connected account
TOPdesk
Connected account
TOOLS
n8n.io tools
The n8n.io tools this pairing puts in reach, each one running on your user's own connected account.
Actions
No n8n.io actions are available yet.
Triggers
No n8n.io triggers are available yet.
TOOLS
TOPdesk tools
The TOPdesk tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 22
-
Create Incident
actionCreates a new incident. See the documentationWritev0.0.4 -
Get Incident
actionReturns an incident by ID. See the documentationRead-onlyv0.0.3 -
Get Incident Actions By ID
actionGet incident actions by incident ID. See the documentationRead-onlyv0.0.1 -
Get Incident Actions By Number
actionGet incident actions by incident number. See the documentationRead-onlyv0.0.1 -
Get Incident Progress Trail By ID
actionGet incident progress trail by incident ID. See the documentationRead-onlyv0.0.1 -
Get Incident Progress Trail By Number
actionGet incident progress trail by incident number. See the documentationRead-onlyv0.0.1 -
Get Incidents
actionReturns a list of incidents. See the documentationRead-onlyv0.0.4 -
Get Knowledge Item Statuses
actionReturns the list of possible Knowledge Item statuses. See the documentationRead-onlyv0.0.3
Triggers top 4 of 7
-
Incident Updated
triggerEmit new event when an incident is updated. See the documentationv0.0.2 -
New Incident Assignee
triggerEmit new event when an incident is assigned to a new user. See the documentationv0.0.2 -
New Incident Created
triggerEmit new event when a new incident is created. See the documentationv0.0.2 -
New Incident Group Assigned
triggerEmit new event when an incident is assigned to a new group. See the documentationv0.0.2
MULTI-APP
Works with more apps
The combinations customers connect alongside these two — nothing here is limited to a pair.
REFERENCE
Toolkit details
- x-pd-app-slug
- n8n_io,topdesk
- Primary app
- n8n.io (n8n_io)
- Second app
- TOPdesk (topdesk)
- Authentication
- API key + API key
- Available actions
- 22
- Available triggers
- 7